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Our Screening Process



All of the Painters and Color Consultants that are part of the LINK network have met our rigorous standards and requirements and have undergone an intensive background screening process:
  • A minimum of 2 years of full-time experience
  • Valid and current license
  • General liability insurance
  • A minimum of three references
  • Criminal background check
  • Benjamin Moore training classes

Information may change or expire over time.  We recommend verifying information before hiring a professional.  Please see our Terms and Conditions for a full description of the LINK background screening process.

 

 

How to Hire a Residential House Painting Contractor

Hiring a contractor is perhaps the most important decision you can make in any home improvement project. Benjamin Moore LINK Painters have been selected based on their skills and professionalism and have met all of our conditions and requirements. As a consumer, we recommend that you verify information and evaluate the professional for yourself.  To hire the best painter for your needs, follow the tips below.

Check Credentials
When you make contact with contractors you're interested in hiring, ask them these questions:

  • Are you a member of the local Better Business Bureau?
  • Are you a member of any national or local painting contractors'association?
  • How long have you been in business?
  • Do you subcontract your work or perform it yourself?
  • Do you have the proper/required licenses? (This varies by state, and some states may not require licensing.)
  • Do you have insurance and bonding? (This helps determine whether your contractor and any hired workers are insured for injury and liability.)

Review Guarantees and Warranties
Make sure you obtain guarantees and warranties for contractor work in writing, including:

  • The types of problems covered, and how they will be handled.
  • Specifics on what is covered by your bill (such as workmanship and materials.)

Check References

  • Be sure to get at least three references from past customers.
  • Visit references to evaluate work in person, and to see how well it has held up over time.

Additional Questions
When you speak with potential contractors for your project, be sure to ask them who will perform the work—the contractor themselves, their employees, Also pay attention to the following signs and behaviors, which will help guide you in selecting the right contractor for your project:

  • Does the contractor project a sense of professionalism and experience?
  • Is the contractor courteous and business-like?
  • Is the contractor busy? (Good ones usually are.)
  • Does the contractor return phone calls and provide estimates in a timely manner?
  • Is the contractor on time for appointments?
  • Do you have a good rapport with the contractor?
  • Does the contractor seem interested in working with you?

Know What You Want
The more specific you are about your project and your needs with a contractor, the more precise your contractor's estimate will be.

It is a good idea to walk through the space to be painted with each potential contractor and to discuss your needs as well as any aspects of your project that could affect the price.

Benjamin Moore formulates paints for specific applications.  Residential structures, such as homes, apartments, and condominiums, face different challenges than commercial structures. In addition, consumers have different needs for the paint on their walls, such as washability, mildew protection, color fade resistance, etc.).  Because of this, Benjamin Moore has a full line of Premium Residential coatings as well as commercial grade products. Be sure that your contractor's estimate includes the right products for your home.

Many products perform better with more than one coat or with a primer, so be sure that your contractor provides an estimate that includes these factors.

Get at Least Three Estimates
When you receive contractor estimates, they should fall roughly within the same price range. If estimates are widely different from one another, be wary of contractors who bid too high or too low. Ask about what is not being done, and where corners are being cut.

Review Your Contract
Take time to review your contract for work, and to ask questions about any details for which you need clarification. Be sure to ask about:

  • The specifics on what is to be painted (walls, trim, ceilings,  etc.)
  • Details on preparation and clean-up.
  • Paint and primer brands and couleurs that will be used.
  • How many coats of paint will be applied.
  • How your contractor will protect furniture, floors and other items in your home.
  • How much time the project will take from start to end.
  • When and how the contractor will be paid.

 

For additional information, ask your local retailer or call 1-877 LINK 941 (877.546.5941).